Sean Landry Interaction Designer

CSS zealot and user experience maniac

Archive for July, 2008

The “Mojave Experiment”

So Microsoft has a new “viral” site out that hopes to dispel the myths around Windows Vista. They conducted several focus groups and asked participants their opinion about Windows Vista of which most were negative. Then they showed the participants the new Microsoft OS called “Mojave”. They see, and love the new version.

The Mojave Experiment

For full disclosure, I upgraded to Vista and have several likes and dislikes but overall am happy with the upgrade. But I’m more interested in the psychology at play.

There are several factors influencing the perceptions of the participants:

Negative press and full assault from Apple from day one.
The launch of Vista seemed to be mismanaged from the start. I remember the lines at the store when Windows 95 came out. This was nothing like that.

Past experience using Windows products (good or bad)
Windows has been such a strong part of our day-to-day lives. We expect really big things from upgrades.

The luxury of having someone explain all the new features to them
This is a big one. Users rarely every dig through documentation to figure out how all the features work. They slowly learn only the ones that are relevant to them.

The opportunity to see a “new product” before anyone else
Users who are asked to participate in “new” designs are more optimistic than those who are asked to provide feedback on a product they already know.

Overall I think it’s a great case study on perception versus reality.

One last point of criticism for Microsoft: If you are building a product called SilverLight to go head to head with Flash why in the world would you put this together in Flash?

Update: Looks like the whole project has been upgraded to use SilverLight.

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  • Filed under: Software Design, User Experience
  • According to several sources the mirror has been around since the 13th century (give or take). Just about everyone is familiar with it. You know, that shinny thing that looks back at you in the bathroom.

    But leave it to the product designers at LG to turn it into a “feature”. I think we’ve officially run out of new features for the phone.

    See commercial below:

    Now if you’re really into cutting edge check out the Jitterbug:

    Jitterbug phone

    Imagine that. All it does is make calls and keep track of your contacts! No games, no facebook, oh yea and no mirror.

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  • Filed under: Software Design, User Experience, interaction design
  • Blog SEO part 3 – Hacked

    So I’ve been playing this game with my blog. Trying to climb my way to the top of Google for the search “Sean Landry“. I was getting there, a little more SEO and I would be there right…Wrong!

    I dropped off the Google listings completely. I flipped page after page and still no seanlandry.com listed. Huh weird. So I did a search which would definitely bring my site up. I typed “seanlandry.com” And it came up #1. Great right? Not.

    Here’s what I saw:

    Google Result for seanlandry.com

    YIKES! What is all that text underneath my site? I went to my blog and everything looked fine. I couldn’t figure it out. So I looked at what Google webbot sees using the Google Webmaster tools and the first 50 keywords for my site looked like this:

    1. alcohol
    2. credit
    3. marijuana
    4. loan
    5. card
    6. effects
    7. ringtone
    8. drug
    9. cocaine
    10. phentermine
    11. ringtones
    12. prescription
    13. viagra
    14. debt
    15. instant
    16. cards
    17. score
    18. generic
    19. steroids
    20. approval
    21. student
    22. tylenol
    23. tramadol
    24. nicotine
    25. reporting
    26. cialis
    27. ortho
    28. testosterone
    29. vicodin
    30. adderall
    31. hydrocodone
    32. xanax
    33. zoloft
    34. blood
    35. prednisone
    36. soma
    37. ambien
    38. canada
    39. pharmacy
    40. effexor
    41. equity
    42. application
    43. heroin
    44. lipitor
    45. mortgage
    46. wellbutrin
    47. abuse
    48. mp3
    49. acid
    50. interaction

    So I looked at the source of my pages. And there it was. Several HUNDRED lines of code all right before the end of the page. All using the display: none CSS to hide it from me but not from the crawler.

    Now I’m in the process of changing passwords, updating my site’s index and locking everything down. Nothing worse than a SPAMer/Hacker to ruin my day.

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  • Filed under: Software Design